It took some time but I felt confident in the end
The training and onboarding process took a little longer than I expected, but I ended up feeling quite confident using the software by the end of it. The initial steps covered were nicely structured, which helped me grasp things thoroughly. However, there was a moment during the middle part where some of the sessions felt a bit rushed, particularly around the call dialer and database features. This made me slightly unsure if I had understood everything perfectly. Still, the support team was reachable by phone for clarifications, and that was reassuring. Overall, it was a valuable experience, and I believe the time investment was worth the confidence I gained in managing remote workflows. The automatic updates happening during the training did cause minor distractions, but they also gave real-time learning opportunities. While I would have preferred a slightly faster pace, I appreciate that the training provided a solid foundation to work with the tools effectively going forward.