It took some searching but got there in the end
Finding exactly what I needed from support was not always straightforward. Initially, the documentation was a bit scattered, so I had to spend time checking different guides and FAQs. Telephonic support was available and somewhat helpful, but it took a few calls before I connected with the right person who understood my issue. The training materials helped clarify a lot, but I expected quicker responses when I reached out directly. The automatic updates worked well, although I did have to adjust to some changed layouts after updates. The software itself was solid once I adjusted and found the right features. Setting up the database was straightforward but required some patience to align it with my workflow given the complexity. Overall, it was manageable but needed some effort to navigate the resources and get my questions answered. I appreciate that the invoicing system is clear and the payment process easy, but support accessibility could improve.