Initially I was interested in the software and started the sign-up process which was straightforward

Initially I was interested in the software and started the sign-up process which was straightforward

Initially I was interested in the software and started the sign-up process which was straightforward enough. However, when I encountered a glitch in the invoicing system, things slowed down. I contacted support and they were helpful but it did take some time to explain the problem and get it sorted. The delay caused some frustration, but eventually the issue was resolved and I could access all features properly. The training was available and covered what I needed, but I felt the experience could have been more seamless especially when issues come up. The team stayed professional and kept me informed, so that helped keep things on track. Despite these bumps, the calling tools and database functions are useful and seem reliable once up and running. Overall, it worked, but you should be prepared for some effort if problems occur. The communication and support were adequate to fix issues, just needed a bit of patience on my side.