It took some effort to get everything clear
Going through the training and onboarding felt like a mixed bag for me. Some parts of the materials were laid out clearly, like the video tutorials on making calls and using the database, which helped me get started. However, other sections were a little vague on details, especially about automatic updates and how those would affect daily workflows. That made me hesitate and I found myself re-watching bits and trying to figure out things on my own. I guess they tried to be thorough, but some explanations felt like they assumed prior knowledge I didn’t have. Despite that, the telephone support was patient when I reached out for extra help, so I was able to handle the setups in the end. It definitely took some effort and time to feel comfortable, so if the onboarding was more straightforward overall, it would have saved me some back-and-forth confusion.