It took some effort to figure things out
When I first signed up, the onboarding felt straightforward enough, but I quickly realized I had to piece together a lot on my own. The training videos were helpful but didn't cover some quirks I faced with the dialer and database features. I ended up spending time exploring the software, learning where to find certain tools and how automatic updates would affect my workflow. The sign-up and payment parts were fine and didn’t cause much trouble. Telephonic support was reachable although sometimes I had to wait before getting through. It felt like I was partly troubleshooting solo, which added effort but also helped me understand the platform better. I appreciate the resources given but wished there was a bit more guidance, especially early on. Overall, the setup requires patience and some problem-solving but once past that, it's quite usable.