It took some effort to figure out sales details
I kind of expected more detailed guidance before purchase, but it turned out I needed to do quite a bit of figuring out on my own. The sales and pre-purchase information was helpful in parts but left gaps that I had to work through independently. For example, the description of the software features like the dialer and database was clear enough, but understanding how the invoicing and payment cycles aligned with my usage was something I had to piece together from different documents and support calls. On the bright side, signing up was pretty smooth once I knew what I needed, and the training access started without delay. Support answered some of my questions but often pointed me towards self-help resources. So, while I’m mildly enthusiastic because the system itself seems promising and is quite functional, the effort to get all the details initially was more than I anticipated. It makes sense once you’re through it, but it did require a reasonable amount of patient work.