It took some effort but mostly matched what I thought it would
I wasn’t entirely sure what to expect with the WFHI sales process, but overall, it was close to what I had anticipated. Signing up required submitting some details and going through a few steps that felt a bit longer than I had imagined, but nothing inconvenient. The invoicing and payment processes matched the descriptions I read beforehand, so there were no surprises there. Using the software day to day, especially the calling tools and database, felt fairly intuitive after an initial adjustment period. However, the training wasn’t as extensive as I hoped, which meant I had to explore features myself. That took some effort and time, but I appreciated getting hands-on quickly. Telephonic support was reachable but not instant, so I had to wait a little sometimes. On the whole, I think what I got lined up fairly well with my expectations, though I did have to put in some effort to really get comfortable with the software and processes. I’m optimistic it will meet my needs moving forward.