it took some effort but it mostly worked out kinda okay
So honestly the pre-purchase and sales stuff with wfhi was a bit of a mixed bag. At first when some info on the pricing and features went wrong, I messaged them and thankfully the team responded, but it wasn’t exactly super quick like you’d hope in a stressful pre-purchase moment. At one point I had to double check things about the invoicing and payment flow which did take a bit of my time. On the flip side, once I got past those bumps the onboarding flow seemed to get smoother. The training material was decent and automatic updates kept things fresh after setup. Overall, not the easiest start but manageable with some back and forth.