It took some effort, but I got there
The training and onboarding required more patience than I initially thought. I was not completely confident at the start since the material sometimes felt dense and the pacing wasn’t always steady. Still, the structured sessions and the practice with the calling tools gradually built up my understanding. By the end, I felt reasonably ready to manage the workflows, though I wouldn’t say it was effortless. It was more a steady climb than an easy ramp-up, but the support along the way was enough to keep me going. So, after putting in some effort, I did reach a decent level of comfort with the software.