It took some effort but eventually lined up with my expectations
When I first contacted telephonic support, I wasn’t sure what to expect. Initially, their responses were a little generic and I had to explain my situation several times. However, as the dialogue continued, the support got more specific and helpful, especially regarding the database feature integration. Signing up was straightforward, and the invoicing followed quickly without hiccups. One challenge was understanding the automatic updates and how they impacted my daily use of the software. It took a few calls and some patient walking through of features with support to get fully comfortable. The training materials were adequate but could have been more detailed. Overall, while the process needed more of my time and patience than hoped, the eventual outcome matched my prior expectations fairly well.