It took quite some effort to learn everything
The training and onboarding process was clearly structured, which helped me understand the software setup. Each component was explained in detail, including how to use the calling tools and the dialer effectively. The videos and instructions broke down the steps well so I could follow them without guessing. What I found a bit challenging was keeping track of the different topics since the platform sometimes had too many options displayed at once. I spent extra time reviewing the database feature because it was important for managing my contacts, but this was necessary to make sure I could use it properly. The invoicing and payment steps were also covered thoroughly, and I appreciated the transparency of these procedures. Overall, learning how the software functioned took a deliberate effort on my part, but the materials provided were sufficient and straightforward. My only reservation is that it wasn’t completely intuitive at first, and I needed to spend a fair amount of time navigating the portal to fully grasp everything. Still, the clarity of explanations made a difference in my ability to grasp the content.