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WFHI review

it took quite some effort to get things started

3 out of 53 of 5Verified purchaseSupport and communication

it took quite some effort to get things started

So using WFHI’s services was not exactly smooth sailing from the start. Signing up was easy enough, but getting the software configured and the dialer ready to use took longer than I had hoped. The onboarding steps required me to check and recheck some parts because the database syncing didn’t happen immediately, so there was some waiting involved. I found myself having to spend extra time calling support, which did help but still needed patience. The training modules were helpful but they also consumed a decent chunk of my available time before I felt fully comfortable. Even after spending those hours, I had moments when automatic updates caused minor glitches that slowed me down. All in all, it required dedicated effort to really get going with this system. Had expected a simpler setup process for the price I paid. But I guess every service comes with its own sets of challenges and with WFHI, a bit of persistence is definitely needed to get to the smooth parts.

Rashmi BhattacharyaKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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