It took quite some effort to get decent support
I’ll say the support team was willing to help when I reached out, and some of their advice was useful for troubleshooting. However, much of the time I found myself having to figure things out on my own, especially when automatic updates changed software behavior unexpectedly. The documentation wasn’t always clear about what steps to follow, so I ended up spending extra time searching forums or experimenting. While it’s good that support was available by phone, I wish the process had been smoother with fewer back-and-forths. It definitely took effort to get comfortable with the tools and resolve some problems, rather than having everything clearly explained from the start. So, overall, the level of assistance was acceptable but required me to invest more time than I expected.