It took quite some effort to figure out the sales details
When I initially looked into WFHI's offerings, I expected a more streamlined sales and pre-purchase process. However, I found myself circling back numerous times to understand what exactly was included with the software and training. It's like I had to do a lot of the heavy lifting myself to piece together how the billing, updates, and support actually work. While I guess the basics were there when I finally decided to sign up, it wasn’t easy to get a clear picture upfront. I kept wondering about the automatic updates and how seamless the integration with calling tools is. The invoice process seemed standard, but nothing particularly clear was handed to me without some digging. Honestly, I feel the company could have made this a lot easier because at the end, I was the one doing most of the figuring out, and that in itself was a bit frustrating. Maybe better communication would help future customers.