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WFHI review

it took quite some effort to actually start

2 out of 52 of 5Verified customerSales and pre-purchase

it took quite some effort to actually start

I was eager to begin using the software and hoped the onboarding would be quick and painless. However, the amount of effort it took to get fully going was more than I expected. The sign-up process felt somewhat slow, with multiple steps involving paperwork and payment that weren’t as streamlined as I’d hoped. I also found the training sessions a bit dense, especially when trying to grasp how to operate the dialer and database features effectively. Although the software received automatic updates, some caused moments of confusion which I had to resolve through telephonic support. The support was comforting but required several calls before I felt actually confident. There was nothing spectacular about the payment and invoice system, but it did the job without hassle. Overall, starting up required more persistence and patience than I would have liked, and I’m still adjusting to the workflow even after several weeks. This made the initial period slower than anticipated.

Ritika GoswamiSikkim, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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