It took quite some effort just to get started honestly
The whole sales and purchase process wasn’t as simple as I hoped. First, signing up felt like it took a lot of time because the instructions were not very clear, and I kept double-checking if I was missing a step. Then, when I tried to understand the database feature and how it merges with the calling tools, it required me to call support multiple times. Each time, I waited on hold longer than I’d like, which was frustrating. The onboarding material was helpful, but sometimes I felt like I was repeating the same basic stuff over again without moving ahead. Payment went through eventually, but I was nervous about the wording on the invoice since some labels weren’t straightforward. It would help if the site made those details more transparent right when you’re about to pay. Though the support overall tried to assist, the multiple calls and long waits made me doubtful whether I’d want to do this all over again without some outside help next time. Just setting up the software and dialing system initially took quite a stretch of my time and patience, so no doubt it feels like a slow uphill climb. I guess I have to accept this type of effort for now, but I was hoping for something less drawn-out and easier from the start.