It took quite some effort and waiting to get useful support
First, I tried calling the support line to understand the database feature, but I spent a long time on hold before anyone picked up. When someone finally responded, they asked me to repeat information I had already given in the sign-up form, which was a bit frustrating. They did help explain the dialer functionality after some back and forth, but it was clear they were quite busy and not immediately responsive. Automatic updates worked silently in the background, and I didn’t have to intervene, which was a relief. Overall, getting support required patience and persistence, especially since I needed clear answers before I could fully trust the software workflow.