It took quite some digging to get what I needed
When I first got access to the software, I wasn’t entirely sure where to look for certain tools, especially the calling dialer and the database feature. The interface is not confusing, but the way options are grouped meant I had to spend some time clicking around and reading guides. Sometimes I found the right place quickly, other times I felt a bit stuck, not sure if I was missing a step or if the tool didn’t support what I wanted. The training helped by giving a rough outline, but the detailed steps to actually connect the dialer with my contact list took extra research. I also noticed that during updates, a few menu labels shifted, which was a little annoying because I had to re-familiarize myself. On the plus side, signing up and managing my invoice online was relatively simple, and support was generally reachable when I had technical troubles. Over a week, I realized it’s workable but not exactly seamless to find some functionalities, and I’m still not 100% sure I use all features optimally.