It took quite a while to understand everything clearly
My first impression was that the whole sales and pre-purchase explanation process took much longer than I initially expected, which was frustrating. The explanations provided during the signup and overview stages were not as clear as I would have hoped. Many details about the features, especially the dialer and database components, felt glossed over or too technical without practical examples, making it challenging to grasp how to use them effectively. I spent extra time trying to decode the documentation and training sessions since the walkthroughs were somewhat vague and not tailored well for beginners. On the positive side, the invoicing and payment instructions were straightforward and easy to understand, so at least completing those steps was hassle-free. However, because of the unclear sales explanation and pre-purchase support, I found myself frequently calling support to clarify things which slowed down my progress significantly. The whole process felt unnecessarily long, and I wished for a clearer roadmap upfront rather than scattered information. I'll say that while some parts like training modules were decent, the overall delay in understanding delayed my usage a lot.