it took quite a lot of effort to fit the schedule
The onboarding process started with a few recorded training sessions that were available online. While the content seemed helpful on paper, the timings were a mismatch for my actual working hours. I tried to complete the scheduled modules during the day but found that the live interactive parts happened mostly in the evenings which was outside my preferred hours. This caused me to adjust my daily routine quite a bit just to not miss out. The training also required using the calling tools extensively, which required steady internet and quiet surroundings, conditions I cannot always secure during my daytime. The pace of sessions sometimes felt either rushed or too slow, making it hard to stay engaged fully. The database setup and automatic updates part was manageable but with everything combined, it felt overwhelming at times. On the positive side, the telephonic support did respond promptly whenever I had questions. Overall, fitting the onboarding within my own hours demanded extra effort and some compromise on personal time which made the experience less ideal for me.