It took quite a journey, yaar
Honestly, bro, yeh sales aur pre-purchase process was a bit of a journey. Pehle toh main soch raha tha ki sab jaldi ho jayega, par itna delay hua aur baar-baar waapas call karni padi. It's not that they were ignoring, but kabhi kabhi mujhe laga waiting zyada ho rahi thi, and repeated questions bhi hui about the software features. Lekin phir main samajh raha tha ki clearly batana important hai for smooth onboarding, toh thoda patience bhi rakhna padta hai. I remember ek baar main clarification lene gaya tha phone pe about the dialer tool, aur unhone patiently explain kiya, but usmein thoda waiting laga. Itna hi nahi, kabhi invoices ke baare mein bhi thodi back and forth hui, jo thodi tiring thi. Lekin main yeh bhi feel kar raha hoon ki unka training material acha tha aur software saaf-suthra interface deta hai. Toh overall, mujhe lagta hai ki agar aap thoda time aur effort daloge, toh yeh setup process manageable hai, par jaldi kaam shuru karne wale log ke liye shayad frustrating ho sakta hai. Isi liye meri rating 4 hai, kyunki despite thodi delay and repetition, jo cheezein main set up karna chahta tha woh kaafi clear ho gayi thi aur technology fine hai.