it took quite a bit of effort to understand everything
Honestly, I was surprised by how much effort it took to figure out the sales and pre-purchase details here. The explanations were not very clear and the back-and-forth with support for basics was frustrating. I spent a good chunk of time just trying to understand what the product offered and how sign-up would proceed. Invoices arrived on time, but getting to that point required many phone calls and emails. Nothing felt straightforward right from the start. The training options talked about seemed promising but without clear explanations before buying, it was hard to know what to expect. Also, the software access felt complicated during the first few days. I think if the communication was simpler and less confusing, more people would find it easier. As it stands, I’m left feeling like I invested a lot of personal time just to get a basic sense of how things would work.