It took quite a bit of back-and-forth to get right
I started with high hopes for the software, especially the dialer and database features which seemed promising during the demo. However, early on, I encountered some issues with the invoicing process where payments weren't being logged correctly, which caused me some confusion. The support team stepped in and explained the quirks clearly, though it took several calls to actually resolve the problem. The automatic updates sometimes changed layouts unexpectedly, which slowed down my usual workflow while I readjusted. On the bright side, the onboarding training was well-structured and helped me understand the core functions quickly. Overall, it required quite a bit of patience and effort to get everything running smoothly, but I appreciate the consistent help I received. Still, I feel there is room for improvement, especially to reduce hiccups during crucial steps like payments and dialer integration.