It took quite a bit more effort than I expected
Compared to services I’ve used before, this one felt like it demanded more patience than I was prepared to give. The sign-up involved more steps and seemed less intuitive overall. I was setting up the calling tools and expected the dialer to integrate smoothly; instead, I spent a fair amount of time waiting for updates and trying to figure out labels and buttons that didn’t match my past experiences. The database feature seemed promising but felt clunky compared to the systems I’m used to, which slowed down my workflow instead of streamlining it. The training was minimal and left me feeling less confident than I would have liked. On the bright side, at least the invoicing and payment process were clear and not confusing, which is one area where this service felt almost on par with previous ones. Still, the overall effort it took to get everything functional felt more substantial than I cared for, making the transition tedious at best.