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WFHI review

It took patience to get daily support working well

3 out of 53 of 5Unverified experienceSupport and communication

It took patience to get daily support working well

At first, I wasn’t sure if the day-to-day support would be reliable enough, but after a week or so, it slowly improved. The software’s automatic updates kept things running smoothly most of the time, though sometimes the dialer behaved a bit unpredictably. I wouldn’t say support is perfect, but I found the telephonic team generally responsive once the initial hiccups settled. Some days went better than others; when I stuck with the training and made small adjustments, things got easier. It’s not the fastest, but I’m using the database features and calling tools without too much trouble now. So while it did take time to feel comfortable, I think the everyday experience balances out with a mixture of ease and occasional delays that are manageable overall.

Keerthi BhallaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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