3 out of 53 of 5Verified purchaseSales and pre-purchase
It took more time than I expected
The pre-purchase process involved several rounds of calls and emails, which I didn't expect to be that prolonged. Each time I asked about features like the call dialer or database, I felt like I was hearing the same information repeated without much new insight. The waiting times before getting a representative were also on the longer side, leading to delays in my decision-making. However, once I got some clarity after that repetitive communication, I found the invoicing and billing explanations to be straightforward and clear. Despite the initial wait and repetitive info sessions, I was able to finalize the sign-up eventually. Overall, it required a fair bit of patience and persistence on my part to reach a conclusion.