Starting out with the training and onboarding, I was hoping the explanations would be really straigh

Starting out with the training and onboarding, I was hoping the explanations would be really straigh

Starting out with the training and onboarding, I was hoping the explanations would be really straightforward, but it was a mixed bag. The initial setup instructions were clear enough and helped me get some basics right. However, when it came to more advanced remote workflow steps, things weren't exactly as simple as I'd expected. I found myself repeating parts of the training to grasp the process properly. The onboarding flow tried to keep things structured, yet some modules felt overly technical without enough practical examples. The dialer and calling tools were introduced well, but I struggled with nuances of customizing database entries, which wasn't explained in depth. Automatic updates mostly worked fine, though I did notice some small glitches during the transition. Telephonic support was reachable but sometimes a bit slow to respond to my specific queries. Payment and invoicing procedures were alright, easy to follow without surprises. Overall, I’d say the package does cover most essentials, but expect to put in extra effort to fully understand and use all features confidently. It wasn’t a seamless ride by any stretch, but it’s functional if you’re patient.