It took more effort than I first expected
Using WFHI's training made me realize that setting everything up wasn’t as straightforward as I had hoped. The onboarding and training sessions required more effort from my side than I was prepared for beforehand. I was expecting a smoother flow through the training material and better alignment with the software’s features like the calling tools and dialer. Sometimes the instructions didn’t line up well with what I was seeing on screen, causing confusion that slowed me down. The database functionality seemed useful, but integrating it with what I do took additional figuring out. Payment and invoicing were fairly standard and didn’t cause much trouble, but navigating those processes still needed my careful attention. While automatic updates ensured I had the latest software version, learning how these affected my workflow took more time than I thought it would. Overall, I wouldn’t say the whole experience matched my initial expectations, and it demanded an unexpected amount of personal effort to get comfortable with the system.