It took more effort than I expected to get through the pre-purchase steps
The sales and pre-purchase process felt a bit convoluted to me, not exactly in the order I would have liked. I was interested in getting the software and training, but the steps bounced around a bit between signing up, learning about payment options, and exploring the demo features, which made me unsure at times about what to do next. While most of the information was clear, the sequence didn’t flow as smoothly as it could to guide me seamlessly from inquiry to purchase. I did appreciate that the invoicing and payment sections were functional and handled professionally once I got to them, but getting that far required more navigation effort than I thought necessary. There was also a slight hesitation because some parts felt duplicated or unnecessary, which slowed down my decision-making. Overall, I get that it might be tailor-made to cover everything carefully, but I think a more streamlined order of presenting these steps would make it a much easier process for anyone looking to start with WFHI.