It took more effort than I expected to feel ready
Honestly, this training and onboarding process was a bit of a slog at times. I mean, the software itself seemed promising once I started using the calling tools and the database feature, but getting there took a good amount of trial and error. The training materials were alright but didn’t always cover the stuff I struggled with, leaving me to figure things out on my own a lot. I was messaging support quite a few times, and while they did help, I still felt like I was pushing myself pretty hard to get comfortable. That said, I was able to eventually get the hang of automatic updates and how to handle the dialer efficiently. But I wouldn’t say I was really confident by the time the onboarding wrapped up — more like cautiously optimistic. It definitely asked for more effort than I expected, so I’m not sure if I’d want to put myself through it all over again anytime soon. Still, I’m keeping an open mind about how things might go once I get more practice.