It took more effort than expected to fit the work hours
I found it quite challenging to align the software usage with my actual working hours. The support was decent, but the available timings didn't seem to sync perfectly with when I was most active. I kept wondering if I was missing some instructions or if it was designed that way. The dialer worked okay during the hours I managed to log in, but I wished the automatic updates didn't disrupt the workflows the way they sometimes did. I was thinking maybe the training could be better adjusted to different schedules. I wasn't really sure if I was fully making the best use of the tools provided, and the database management sometimes felt counterintuitive given my timing constraints. Overall, it felt like more effort was needed on my part to really get it running smoothly during my actual work periods.