It took more effort than expected, left me uncertain
Going through the WFHI training and onboarding took quite a bit longer than I had initially thought it would. The training modules were comprehensive, but the pacing was sometimes too fast and other times too slow, which made it hard to maintain steady progress. I found myself going back and forth between steps to clarify what was expected, which felt inefficient. The software itself seemed powerful, but the onboarding process didn’t give me enough confidence that I fully understood how to manage all its features properly. Despite the telephonic support available, I still felt unsure after several calls whether I was using the calling tools and database correctly. The sign-up and payment were straightforward, and the automatic updates happened without much trouble, which was a relief. Still, the inconsistency during training and the lack of frequent check-ins left me feeling like I had to figure things out mostly on my own. By the end of it, I wasn’t as confident as I wanted to be about navigating the software or optimizing my workflow using it. While the tools have potential, the effort required to reach that point was more than I expected and left some lingering uncertainty about how well I was using the platform.