it took more effort than expected but paid off
I thought onboarding and training would be fairly quick since the software sounded straightforward in the info provided. However, it turned out to require more focused effort than I initially expected. The modules in training covered a lot around using the database, calling tools, and managing workflows, which meant I needed to spend several sessions really practicing to feel comfortable. The training definitely matched the product features as promised, but moving through the onboarding step-by-step made me realize how much time I needed to commit to truly understand everything. I kept circling back to the dialer functionalities and the automatic updates because these formed the core of my daily tasks. Honestly, while it felt a bit slow sometimes, the effort was worth it as I feel well-prepared now. Telephonic support during onboarding answered my questions clearly and invoicing was hassle-free. Overall, the effort was more than I thought but the comprehensive training gave me solid confidence going forward with the software.