It took me a weekend to figure it all out
To be honest, the sales and pre-purchase phase left quite a bit for me to work out myself. I spent a weekend figuring out the features, how the database integrated with the dialer, and what the calling tools actually could do. WFHI’s software met the practical needs I had, which was the most important part. The sign-up process was straightforward, and invoicing was handled cleanly which helped keep things moving. I appreciated that the automatic updates didn’t interrupt my workflow and that telephonic support was available when I needed quick clarifications. However, the initial explanations I received felt a bit light, so I had to dive deep on my own to understand how to set up my remote workflows properly. Overall, despite the time I spent self-teaching, the product does serve the purpose I expected. I just wish some of the key features were highlighted more upfront to save time. Still, knowing now how everything functions, I can confidently navigate it without much hassle going forward.