It took many calls and emails to finally get some response
I had hoped the telephonic support would be quick and helpful when I ran into problems using the dialer feature, but it felt like reaching out was a long haul. On one hand, I did get through to someone after several attempts, and they seemed to want to assist. However, the back and forth communication was slow, and I often had to remind them of my issue even though I had explained it before. It was frustrating because I kept waiting for updates or a callback that didn’t come within the promised timeframe. I appreciated that there was some effort on their part, but the responsiveness didn’t meet my expectations, making the whole experience harder than it needed to be. I wish the support system had been more straightforward and timely so I could have resolved my problems more efficiently.