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WFHI review

It took longer than I told my friend it would

2 out of 52 of 5Verified customerSales and pre-purchase

It took longer than I told my friend it would

Honestly, it took me longer than expected to get everything going with your software. Signing up and getting through the invoicing process wasn’t particularly complicated, but syncing the calling tools and getting the database set up felt slow and a bit more involved than I had hoped. There were a few steps in the onboarding where I had to wait for updates or support responses, which stretched the timeline. I wouldn’t say it was frustrating, just slower than I’d put it if I were explaining it casually to a friend. While the support was cordial, the pace of getting fully operational seemed drawn out. I think if you’re in a hurry to start using the software daily, you might want to prepare for some patience, especially around configuration and initial dialing tests. I do acknowledge that the platform’s features are good; it’s just the initial process that felt longer than I had anticipated.

Manjeet Milind ShanbhagSikkim, IndiaExperience: Published:
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