It took longer than I thought, honestly
Starting with the sales and pre-purchase process, it honestly felt a bit slow. Initially, the website showed all the options clearly, which was good and made it seem straightforward. However, the actual sign-up and invoicing process took longer than I expected. The billing details had some confusing parts, and it required multiple emails to clarify them. What I do appreciate is that the customer support was polite and responded eventually, but the delay in getting things sorted was frustrating. The software access was granted on time, but setting up the database and dialing tools only came after a waiting period, which slowed my workflow. If I had to explain this to a friend, I'd say 'It’s fine but be ready for some slow steps and patience is needed.' The one thing that was okay was the payment interface itself, which was clear and not overly complex. But overall the experience felt more drawn out than I hoped it would be.