3 out of 53 of 5Verified purchaseSales and pre-purchase
It took longer than I expected to get going
I was a bit surprised by how long the initial setup took considering the clear instructions provided. The sign-up and invoicing processes were straightforward, but getting the database fully populated and synced with the calling tools took more time than I had anticipated. Training materials were helpful, though I found myself revisiting some sections to grasp the workflow better. Support was available but not immediately responsive, which mildly slowed the progress. On the positive side, the automatic updates and telephonic support during the first week improved the experience, making the software feel more user-friendly as I proceeded. Overall, I did get going eventually but expected it to be quicker than it was.