It took longer than I expected, honestly
The billing and payment process with WFHI was not something I would call quick. I expected to get going quite soon after signing up, but it took longer than I hoped. The invoicing was fine in terms of clarity, but the actual setup to start using the software felt slow. There were several steps I had to complete, and some waiting in between, which wasn’t really explained upfront. I had to keep checking in with the support line over phone to ask about progress, because the automatic updates and emails didn’t clearly state what to expect next. In terms of payment, everything was straightforward once I started, but the delay before everything was active meant I could not use the calling tools or database right away. Overall, it wasn’t a bad experience, just slower than I told my friends it would be when I was recommending the software. I did complete the onboarding eventually and the training was alright, which I’ll say was a positive part of it.