I was trying to find the right software package that would cover remote workflow management, particu
I was trying to find the right software package that would cover remote workflow management, particularly focused on sales tasks. At first, I thought the sign-up process seemed straightforward, but honestly, it took quite a while to figure out how to access the calling tools and dialer properly. After fiddling with the UI for a bit, I realized I hadn’t fully explored the database feature which, once I did, actually streamlined some of the workflow nicely. The automatic updates caused some confusion initially because they changed the layout without much emphasis in the onboarding emails, which led me to circle back to the training to catch up. Support over the phone helped clear up some questions, but it didn’t feel immediately accessible every time I tried. Overall, I got what I needed, but it was a mix of waiting and working around a few bumps. I guess it’s fine if you have time to learn the setup, but if you want things fast, it might feel a bit slow. Still, going back to training helped me understand the system better, which made a difference.