It took longer than expected to start
I was really hoping to get started quickly but it seemed to take quite a while before I could even get basic access to the software. The sign-up process was straightforward, yes, but after that, activating the calling tools and dialer was not as quick. I reached out to telephonic support, but the wait times were longer than I expected. When I finally got help, the responses were polite but I had to go over the same information multiple times. The onboarding also felt slower than what I had initially anticipated. What was fine though, was that the updates happened automatically, so I didn’t have to manually check for anything. Still, taking this long to get going made me question how efficient the support and communication side of things truly is. It's a start, but I hoped for better speed.