Initially, I thought the pre-purchase process would be quicker and clearer, but in reality, it took

Initially, I thought the pre-purchase process would be quicker and clearer, but in reality, it took

Initially, I thought the pre-purchase process would be quicker and clearer, but in reality, it took longer to understand what I actually needed. I expected more guidance earlier on, yet I found myself spending additional time figuring out how the software's different tools, like the dialer and database, integrated with my workflow. Compared to what I hoped before signing up, I needed help more than anticipated during pre-purchase and initial onboarding. However, the sales process was still smooth and honest, which I appreciated. Looking back, the overall time investment was more than I expected, but now that I’m familiar with the system, I feel better equipped for next steps and may need less assistance in the future.