It took longer than expected to get things rolling
I honestly wasn’t sure how fast I’d be up and running with the WFHI software and training, but I have to admit the initial setup and onboarding took a bit longer than I had in mind. The training content is thorough enough once you get into it, and the software features seem quite solid, but the learning curve did stretch out a little for me. It wasn’t frustrating, just more of a slow-building process. Telephonic support was available and responsive when I reached out with questions during the start, which helped smooth some of the rough patches. Payment and invoicing also went relatively smoothly, so no complaints there. Over that first week or so, using the dialer tools got easier to integrate into my workflow. Looking back, I think the time investment was realistic, but I guess I just expected to be more immediately effective. I’m now more comfortable and hopeful that as automatic updates continue, my experience with the software will improve further. So overall, it was a decent experience but it took a bit longer than I thought to really get going.