it took longer than expected to get the billing sorted
I expected the billing process to be a straightforward part of getting started with wfhi, but it actually took more time than I thought. Setting up payment details and waiting for the invoice confirmation was slower than I’d hoped, which delayed my full access to the software. Once all that was done, the sign-up felt normal and the telephonic support explained some billing concerns clearly. The database and dialer features worked well once I had access, and automatic updates ran in the background without interfering. It surprised me that the invoicing system wasn’t more automated, given the software’s other smooth features. Overall, it was a mixed experience: good tools and helpful support after the billing was sorted, but the delay left a bit of a wait before I could begin properly.