It took longer than expected to get started
My experience with the WFHI software began with a fairly slow start. I was hoping to be operational within a couple of days, but it stretched over nearly a week before everything was set up comfortably. The onboarding flow was detailed but required going back and forth to ensure the database was configured correctly with my workflow. The calling tools and dialer did function as expected once ready, but it took time to reach that point. Signing up was straightforward, and invoicing was clear, which was a bit of relief amid the longer setup. Support was helpful, though somewhat limited in the early hours. Overall, the time it took to get going was more than I anticipated, which slightly affected my initial impression of the software’s ease of use.