The entire sales and pre-purchase process felt quite slow. It seemed like there were multiple steps
The entire sales and pre-purchase process felt quite slow. It seemed like there were multiple steps in signing up and verifying my account, which delayed access to the software and training that I was interested in. I tried to get some answers about invoicing and automatic updates early on but those weren't very clear until much later. The payment and invoice generation process itself was straightforward once I reached that point. Unfortunately, this wait and lack of upfront clarity meant I couldn't start learning or using the calling tools as soon as I would have liked. I understand these things can take time but explaining the full timeline beforehand would have helped manage expectations better. Overall, I’d say it’s workable but expect some patience before you fully get going with everything complete.