I spent quite some time before I really understood what WFHI’s services and software actually offere

I spent quite some time before I really understood what WFHI’s services and software actually offere

I spent quite some time before I really understood what WFHI’s services and software actually offered. The sales explanations were not always clear and often felt rushed, leaving me uncertain about how the calling tools and database functions would fit my needs. The onboarding and training details were described in general terms, but specifics like how automatic updates might affect my workflow weren’t explained well upfront. I got the impression that I needed to discover many things myself after signing up. While I appreciate that the invoicing and payment system was at least straightforward, I felt a bit frustrated by the lack of clarity during the sales process. That said, the telephonic support was patient enough when I reached out, so that was a small positive. The overall experience was more confusing than I expected and took longer than I thought for me to figure out what I was really purchasing and how to set it up effectively.