It took longer than expected to fully settle into the software
When I first signed up and began using WFHI’s software, the process was not as quick as I had hoped. The initial training gave an overview, but real understanding came much later, especially when syncing the database to my existing workflows. At first, some features like the dialer felt a bit overwhelming, and I wasn’t sure if I was using them correctly. Automatic updates sometimes changed things without clear notice, which added to my hesitation. The support team was reachable and answered most of my questions, though occasionally I felt I had to repeat myself. The invoicing and payment steps were understandable but took longer than expected due to queries I had. While the software worked steadily on a day-to-day basis after a couple of weeks, it was the duration it took to feel fully comfortable that stayed on my mind. I’m still weighing whether I would recommend this to newcomers or suggest more guided onboarding to save time.