It took longer than expected to actually get started
Signing up for WFHI’s software and training felt like a longer process than it should have been. Initially, I expected a quick turnaround with invoicing and payment just to kick things off, but it turned out the setup and verification steps extended much more than I had anticipated. At first, I was hopeful that things would be smooth after signing up, but the subsequent steps involving portal access and onboarding took quite some time to become fully operational. The delay was somewhat frustrating since I wanted to familiarize myself with the calling tools and dialer as soon as possible. While the interface and database features seem promising, the waiting period before I could truly dive in was noticeably longer. I understand that some automatic updates and priority assistance require handling, yet it felt like the payment and invoicing process could be streamlined more to avoid these hold-ups. Overall, my experience was positive but this initial time lag was definitely the one aspect that stood out as inconvenient.