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WFHI review

It took longer than expected, but worth the wait

4 out of 54 of 5Verified purchaseSales and pre-purchase

It took longer than expected, but worth the wait

The process of signing up and getting all set up took more time than I anticipated, especially dealing with the invoicing and payment steps which felt slow and repetitive at times. I remember one particular day when I spent almost half the morning just trying to confirm if my invoice was generated correctly—things like that could definitely improve. The training and onboarding were thorough but sometimes felt like they dragged on with repeating some basic points which I had already grasped earlier. On the positive side, the calling tools and dialer started working well on my second week, and database features became more manageable with regular practice. Automatic updates were smooth for the most part, though occasional changes did disrupt my established workflow. Telephonic support was helpful but I sometimes had to wait a bit too long for assistance, which added to the delays. Overall, while the whole process felt more time-consuming than I’d hoped, the quality of software, once up and running properly, made up for the initial waiting and repetition. The investment of time at the start now seems like a good tradeoff for stability going forward.

Mitali MukherjeeAndhra Pradesh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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